Romo88 believes that an enjoyable gaming experience starts with good self-control. We provide a variety of tools and resources to help you play responsibly.
We offer a range of options to help you manage your gaming experience more wisely and safely
Set daily, weekly, or monthly deposit limits for your account. These limits take effect immediately and help you manage your online spending in a more structured way.
Set a maximum time limit for each of your gaming sessions. When the time limit is reached, the romo88 system will alert and remind you to take a short break.
Choose to take a break from the platform for 24 hours, 48 hours, or 7 days. During this period, logging in to your account will not be permitted until the break duration has ended.
If you feel you need to stop entirely, you may apply for self-exclusion for a period of 6 months, 1 year, or permanently through the romo88 support team.
Track your betting history, deposits and withdrawals in detail through your account dashboard. This information helps you make an honest self-assessment of your playing habits.
Romo88 enforces strict age verification at registration. We do not permit anyone under the age of 18 to register or use our platform.
If you or someone you know is experiencing gambling-related issues, contact the romo88 support team via live chat 24/7.
Malaysia Problem Gambling Helpline:
1800-88-1976 (Free)
Important Reminder. Online betting is only permitted for individuals aged 18 and above. Only play with money you can afford to lose. romo88 encourages all members to play responsibly and set their own personal limits.
Responsible gaming means participating in betting or online gaming activities purely as a form of entertainment, not as a way to generate income or escape everyday problems. At romo88, we believe every member deserves to enjoy our platform in a safe, controlled, and enjoyable environment.
Healthy gaming involves several core principles that we actively encourage for all romo88 members:
Romo88 is more than just an entertainment platform — we are also committed to ensuring a healthy gaming environment for all members in Malaysia. That is why we invest in a comprehensive self-control system and a support team ready to assist at any time.
Gambling problems can happen to anyone, regardless of background or social status. It is important to recognise the early signs before they become serious. Here are some warning signs to watch out for:
Emotional & Behavioural Signs: Feeling restless or irritable when unable to play; using gambling as a way to escape problems; lying to family or friends about your gambling activity.
Financial Signs: Borrowing money to gamble; using daily necessity funds such as bills, rent, or food for betting; selling belongings to fund gameplay.
Self-Control Signs: Unable to stop despite having intended to do so; constantly increasing the amount wagered to achieve the same level of excitement; persistently chasing losses in the hope of breaking even.
If you identify any of the signs above in yourself or someone you care about, that is a signal it is time to seek help. romo88 provides self-exclusion tools and a support team ready to assist you through the process with full confidentiality and zero judgement.
Romo88 provides a range of self-control tools that you can activate through your account settings page. Here is a step-by-step guide on how to use them:
Login → Account Settings → Financial Limits → Select daily, weekly, or monthly limit → Confirm changes.
Login → Account Settings → Time Limits → Set maximum time per session → Save settings.
Login → Account Settings → Temporary Break → Select duration 24h / 48h / 7 days → Activate.
Contact live chat 24/7 → Request self-exclusion → Choose duration → Confirmed within 24 hours.
All limits that have been set will take effect immediately. To increase a limit (for example, raising your deposit limit), a 7-day waiting period applies to ensure the decision is made thoughtfully. Limit reductions, however, take effect immediately for your protection.
Access the romo88 platform and log in using your registered account credentials.
Click the profile icon at the top right of the screen and select "Account Settings" from the dropdown menu.
In the settings page, look for a tab labelled "Responsible Gaming" or "Self-Control".
Choose the type of limit you want to set, enter the desired value, and confirm your selection.
You will receive an in-app notification and a confirmation email once the new limit has been successfully set.
Use the questions below as a personal guide to assess your relationship with wagering activity. Answer honestly — there are no right or wrong answers here, and this information is for your personal use only.
Have you ever felt the need to hide your gaming activity from family or friends?
Have you ever wagered money that was meant for other necessities such as bills or food?
Have you ever tried to chase back money you have lost by continuing to play?
Does gambling affect your work productivity, family relationships, or health?
Have you ever borrowed money or sold belongings to fund your gambling?
If your answer is "Often" or "Always" for any of the questions above, we encourage you to contact the romo88 support team via live chat for more information on the help options available.
Romo88 understands that acknowledging a gambling problem and seeking help takes courage. We want every member to know they are not alone. Here are the support resources available to you:
Our support team is available 24/7 to help you activate self-control tools, process self-exclusions, or simply talk through your concerns. All conversations are handled with complete confidentiality.
The Department of Social Welfare Malaysia provides a helpline at 1800-88-1976 (free) for individuals facing gambling or addiction issues. The line operates daily.
Mental Health Clinics at government hospitals provide free counselling sessions for addiction issues including gambling. Consult your general practitioner for a referral letter.
Gamblers Anonymous Malaysia provides peer support groups for individuals who want to stop gambling. Meetings are held regularly at various locations throughout Malaysia.
Remember — seeking help is a sign of strength, not weakness. romo88 will always support members who need assistance, and we are committed to ensuring the self-exclusion or account suspension process is handled promptly and without any barriers.
Romo88 takes the protection of minors extremely seriously. We have a zero-tolerance policy toward the use of our platform by anyone under the age of 18. Here are the steps we take to ensure compliance:
Strict Warning: Anyone found to have given a romo88 account to a minor or registered on their behalf will face permanent account closure and further action under applicable law.
Register a romo88 account today and enjoy a safe, trusted, and enjoyable online entertainment experience. Set your limits from day one and maintain full self-control.